At Lux Private Transportation, your safety, comfort, and satisfaction are our top priorities. To uphold the high standards of service our clients expect, all passengers are required to follow the guidelines outlined below: A valid credit card is required on file before any service is provided. A temporary hold may be placed to cover potential incidental charges, including overtime, cleaning, or damages. To maintain the cleanliness and quality of our fleet, any spills, stains, excessive trash, or damage to the vehicle will result in a minimum $300 cleaning fee, based on the severity of the incident. The possession, use, or consumption of illegal substances—including marijuana, regardless of legal status—is strictly prohibited in all Lux vehicles. Violations will lead to immediate termination of service without refund and may be reported to the authorities. Smoking of any kind, including cigarettes, cigars, vape pens, and marijuana, is not allowed in our vehicles. Violations are subject to service cancellation and applicable cleaning fees. Our drivers are not permitted to purchase alcohol on behalf of passengers. Guests may bring their own beverages if permitted by law, and consumption must comply with local regulations. If a trip extends beyond the original reservation time, it is at the driver’s discretion whether they can accommodate additional time based on availability. Overtime rates will apply accordingly. Respectful behavior is expected at all times. Any inappropriate, aggressive, unsafe, or unlawful behavior will result in immediate termination of service without refund. By reserving and using Lux Private Transportation services, you acknowledge and agree to these policies. We thank you for your cooperation in helping us deliver a consistently exceptional and luxurious experience.